At Dreamji, we believe gaming should always be fun — never a source of stress, debt, or harm. This page outlines the tools, resources, and policies we have in place to help every Filipino player stay in control and enjoy the platform responsibly.
Dreamji was built for Filipino players who love the thrill of online slots, live casino tables, and exciting game titles like Fortune Mouse and Dinosaur Tycoon. But we also know that for some players, what starts as harmless fun can gradually become something harder to manage. That's why responsible gaming is not just a checkbox for Dreamji — it's a core part of how we operate.
Whether you're playing from Makati, Cebu, Davao, or Quezon City, the same protections apply. Every Dreamji account comes with built-in tools that let you set your own limits, take breaks, and access support — all without needing to contact customer service first. You are always in the driver's seat.
Gambling should never be used as a way to earn income, recover financial losses, or escape personal problems. If you ever feel that your gaming habits are affecting your finances, relationships, or mental health, Dreamji urges you to use the self-management tools available in your account dashboard or to seek professional support immediately.
Dreamji operates in alignment with PAGCOR's responsible gaming framework and the standards set for licensed online gaming operators in the Philippines. We take our duty of care to players seriously, and we continuously review and improve our responsible gaming measures to reflect best practices in the industry.
Remember: The house always has an edge. Every game on Dreamji is designed for entertainment. Wins are never guaranteed, and past results do not predict future outcomes. Always set a budget before you play — and stick to it.
If gambling is no longer fun — if you're chasing losses, hiding your gaming from family, or borrowing money to play — please stop and seek help. Dreamji's support team is available 24/7 via live chat in your account dashboard.
Every Dreamji account includes these responsible gaming features — free, instant, and accessible directly from your account dashboard without needing to contact support.
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once your limit is reached, Dreamji will block further deposits until the period resets. Lowering your limit takes effect immediately; increasing it requires a 24-hour cooling-off period to prevent impulsive decisions.
DAILY · WEEKLY · MONTHLYDefine the maximum amount you are comfortable losing within a set time period. When your net losses reach the threshold you've chosen, Dreamji will automatically suspend your gaming session for the remainder of that period — protecting your bankroll and your peace of mind.
AUTOMATIC SUSPENSIONSet a maximum session duration so Dreamji will remind you — or automatically log you out — when you've been playing for your chosen length of time. Available in 30-minute increments from 30 minutes up to 8 hours per session. A great way to stay aware of how long you've been playing.
30 MIN – 8 HRSEnable periodic pop-up notifications during your gaming session that display how long you've been playing and your net win/loss for the session. These reality checks help you stay grounded and make informed decisions about whether to continue or take a break.
EVERY 15 / 30 / 60 MINNeed a short break without committing to a full self-exclusion? Activate a cool-off period of 24 hours, 48 hours, 72 hours, or up to 7 days. During a cool-off, your account is temporarily suspended — you cannot log in, deposit, or place bets. The cool-off cannot be cancelled once activated.
24H · 48H · 72H · 7 DAYSFor players who need a longer break, Dreamji offers self-exclusion periods of 30, 90, or 180 days — or a permanent exclusion option. During self-exclusion, your account is fully suspended and you will not receive any marketing communications from Dreamji. Permanent exclusion cannot be reversed.
30 / 90 / 180 DAYS · PERMANENTAll responsible gaming tools are available free of charge in your Dreamji account dashboard under Settings → Responsible Gaming. Changes to limits that increase your exposure (e.g., raising a deposit limit) are subject to a mandatory 24-hour review period before taking effect.
Problem gambling can affect anyone — regardless of income, age, or background. The earlier you recognise the signs, the easier it is to get back on track. Ask yourself honestly: do any of the following apply to you?
Chasing losses — You keep playing to try to win back money you've already lost, often ending up losing even more.
Gambling beyond your means — You are spending money on gaming that was set aside for rent, bills, groceries, or other essentials.
Borrowing to gamble — You have borrowed money from family, friends, or lenders — including using GCash credit or BDO/BPI loans — specifically to fund gaming.
Hiding your gaming — You feel the need to conceal how much time or money you spend on Dreamji from people close to you.
Inability to stop — You have tried to cut back or stop gambling but found yourself unable to follow through.
Gaming to escape — You use gambling as a way to cope with stress, anxiety, depression, or personal problems rather than for entertainment.
Neglecting responsibilities — Your work, studies, family obligations, or personal health are suffering because of time or money spent on gaming.
Answer these questions honestly. If you answer "Yes" to three or more, we strongly encourage you to activate self-exclusion and seek support.
Have you ever spent more money on gaming than you originally planned in a single session?
Have you ever felt restless, irritable, or anxious when you were unable to access Dreamji or another gaming platform?
Have you ever lied to someone about how much time or money you spend on online gaming?
Have you ever used gaming as a primary way to deal with stress, loneliness, or negative emotions?
Have you ever continued playing after deciding to stop, or returned to gaming shortly after a loss to try to recover it?
Has anyone close to you — a partner, parent, or friend — expressed concern about your gambling habits?
If you answered "Yes" to 3 or more questions, please consider activating self-exclusion through your Dreamji account dashboard and reaching out to a professional counsellor. You are not alone — help is available.
Setting up your limits and protections on Dreamji takes less than two minutes. Here's how to do it from your account dashboard.
Visit Dreamji and log in using your registered mobile number and password. Make sure you are on the official Dreamji platform.
Click on your profile icon in the top-right corner of the screen and select Settings from the dropdown menu.
Inside Settings, navigate to the Responsible Gaming tab. All available tools — limits, cool-off, and self-exclusion — are listed here.
Select the tool you want, enter your preferred settings, and confirm. Most tools take effect immediately. Limit increases require a 24-hour review period.
If you are unable to access your account or need urgent assistance activating self-exclusion, contact Dreamji's 24/7 support team via the live chat feature. Our team will process emergency self-exclusion requests within 1 hour.
Dreamji enforces a strict 21 years and older policy in line with Philippine law. We use a multi-layer age verification process to prevent underage access to the platform.
During registration, all players must confirm their date of birth. Before any withdrawal can be processed, full KYC (Know Your Customer) verification is required — including submission of a valid Philippine government-issued ID such as a PhilSys national ID, passport, UMID, SSS ID, or driver's licence.
If Dreamji has reasonable grounds to believe that a registered account belongs to a person under 21 years of age, the account will be immediately suspended pending investigation. Any funds deposited by a verified minor will be returned and the account permanently closed.
Parents and guardians: If you believe a minor in your household has accessed Dreamji, please contact our support team immediately via live chat. We will act swiftly to close the account and return any deposited funds.
Every new Dreamji account requires an explicit declaration that the registrant is 21 years of age or older. False declarations are a violation of our Terms and Conditions and may constitute fraud under Philippine law.
Before processing any withdrawal, Dreamji requires full identity verification including a government-issued photo ID. This process confirms both identity and age, ensuring no minor can access winnings.
Dreamji's compliance team monitors accounts for behavioural patterns that may indicate underage use. Suspicious accounts are flagged for manual review and may be suspended pending verification.
If you or someone you know is struggling with problem gambling, these resources are available to Filipino players seeking support and guidance.
The Philippine Amusement and Gaming Corporation (PAGCOR) operates a responsible gaming programme for Filipino players. PAGCOR's framework includes player protection standards that all licensed operators must follow. Contact PAGCOR through their official government channels for guidance on problem gambling resources in the Philippines.
OFFICIAL PH REGULATORDreamji's customer support team is available around the clock via live chat in your account dashboard. Our support agents are trained to handle responsible gaming concerns with sensitivity and confidentiality. We can activate self-exclusion, adjust limits, or escalate your case to our dedicated responsible gaming officer.
24/7 LIVE CHATThe Philippine Department of Health operates the National Mental Health Crisis Hotline at 1553 (toll-free, available 24/7). Problem gambling is recognised as a behavioural health concern, and trained counsellors can provide guidance, referrals, and emotional support for affected individuals and their families.
DOH HOTLINE: 1553Set your limits before your first deposit, keep gaming fun, and remember — Dreamji is here for entertainment. Create your free account today and explore 200+ games including Fortune Mouse, Dinosaur Tycoon, and live casino tables. Must be 21 or older.
21+ only. Gambling involves financial risk. Please play within your means.