Dreamji FAQ —
Everything You Need to Know

You must be at least 21 years old to register and play on Dreamji, in line with Philippine gaming regulations. Age verification is required during registration and may be requested again before your first withdrawal. If you are under 21, please do not attempt to register. Visit our Responsible Gaming page for more information on player protection.

No. Each player is allowed only one Dreamji account. Creating multiple accounts is a violation of our Terms & Conditions and may result in all accounts being suspended and balances forfeited. If you've forgotten your login details, use the password reset option on the Login page rather than creating a new account.

Go to the Login page and click "Forgot Password." Enter the mobile number or email address linked to your account. You'll receive a one-time reset code — enter it, then set a new password. For security, choose a password that's at least 8 characters long and includes a mix of letters, numbers, and symbols. If you're still locked out, contact Dreamji support directly through the in-app chat.

Yes. Dreamji uses industry-standard SSL encryption to protect all data transmitted between your device and our servers. Your personal details are never sold to third parties. For full details on how we collect, store, and use your data, read our Privacy Policy.

Dreamji supports the most popular Philippine payment channels: GCash, PayMaya, BPI, BDO, and Metrobank. All transactions are processed in Philippine Peso (₱) with no currency conversion fees. We're continuously adding more local payment options, so check the cashier section of your account for the latest available methods.

GCash and PayMaya deposits are processed instantly — your Dreamji wallet balance updates in real time as soon as the transaction is confirmed on the payment provider's end. Bank transfers via BPI, BDO, or Metrobank may take up to 15 minutes during business hours. If your deposit hasn't reflected after 30 minutes, contact support with your transaction reference number.

The minimum deposit on Dreamji is ₱100. This low entry point means you can start playing Fortune Mouse, Dinosaur Tycoon, or any other game in the library without a large upfront commitment. Maximum deposit limits vary by payment method and account verification level — verified accounts enjoy higher limits.

Dreamji does not charge any deposit fees on our end. However, your payment provider (e.g., GCash or your bank) may apply their own transaction charges depending on your account type and the amount transferred. We recommend checking your payment provider's fee schedule before depositing.

Log in to your Dreamji account, go to the Cashier section, and select "Withdraw." Choose your preferred payment channel (GCash, PayMaya, BPI, BDO, or Metrobank), enter the amount you want to cash out, and confirm. Make sure the account name on your payment method matches your verified Dreamji account name — mismatches will cause delays.

Most Dreamji withdrawals to GCash and PayMaya are processed within 1–3 hours. Bank transfers to BPI, BDO, and Metrobank typically take 1 business day. Withdrawals submitted on weekends or Philippine public holidays may take slightly longer. First-time withdrawals may require additional identity verification before processing.

The minimum withdrawal amount on Dreamji is ₱200. There is no maximum withdrawal limit for fully verified accounts, though very large withdrawals may be processed in batches for security purposes. If you haven't completed identity verification yet, a lower withdrawal cap applies until your account is fully verified.

Common reasons for a delayed withdrawal include: incomplete identity verification, active bonus wagering requirements that haven't been met, a mismatch between your Dreamji account name and your payment account name, or a high volume of withdrawal requests during peak hours. If your withdrawal has been pending for more than 24 hours, contact Dreamji support with your transaction ID for a status update.

Dreamji offers 200+ games across six categories: slots, live casino, fishing games, table games, exclusive titles, and new releases. Popular titles include Fortune Mouse (PG Soft), Dinosaur Tycoon (JILI), Live Baccarat (Evolution Gaming), and a growing range of Dreamji Exclusive games you won't find anywhere else. New titles are added every week — check the New Games page for the latest drops.

RTP stands for Return to Player — it's the percentage of total bets a game theoretically pays back to players over a large number of rounds. For example, a slot with 97% RTP returns ₱97 for every ₱100 wagered on average over time. Higher RTP means better long-term value for the player. Dreamji displays RTP on every game card so you can compare before you play. Our library averages 96–98% RTP across all categories.

Yes. All games on Dreamji use certified RNG (Random Number Generator) systems independently audited by third-party testing laboratories. This guarantees that every spin, card draw, and fishing shot is genuinely random and cannot be manipulated by the platform or any player. Game providers like PG Soft, JILI, and Evolution Gaming hold internationally recognized gaming certifications.

The Dreamji Live Casino streams real dealers in real time via HD video. You join a table, place your bets using the on-screen interface, and watch the dealer handle the cards or spin the wheel live. Games include Baccarat, Roulette, Blackjack, and Dragon Tiger. Tables run 24/7 and are accessible from both desktop and mobile. A stable internet connection is recommended for the best experience — most Philippine LTE connections handle live casino streams without issues.

Many Dreamji slot and fishing games offer a demo mode that lets you play with virtual credits — no real peso required. This is a great way to learn the mechanics of a new game before committing real money. Live casino tables do not have a demo mode by nature, but you can observe tables before joining. To access demo mode, simply browse the game library after registering a free account.

Visit the App page to download the Dreamji app for Android (APK) or install the iOS Progressive Web App (PWA). The Android APK is a direct download — you'll need to allow installation from unknown sources in your phone settings. The iOS version installs as a PWA directly from your Safari browser. Both versions are free and give you push notifications for promotions and faster load times on Philippine mobile networks.

Dreamji works on all modern devices and browsers. For the best experience, use the latest version of Chrome, Safari, or Firefox on Android, iOS, Windows, or macOS. The platform is fully responsive — it adapts automatically to your screen size whether you're on a budget Android phone in Davao or a desktop PC in BGC. Internet Explorer is not supported.

If a game freezes mid-session, first check your internet connection. Close the game tab and reopen it — most Dreamji games save your session state automatically, so you won't lose your bet. If the issue persists, clear your browser cache and try again. For live casino disconnections, the game server records the last confirmed bet state, so your wager is protected. Contact support with the game name, time of disconnection, and your account ID if you believe a bet was lost unfairly.

Common login issues include: entering the wrong password (use the reset option on the Login page), using a different email or mobile number than the one registered, or your account being temporarily locked after multiple failed attempts. If your account has been suspended, you'll see a specific message — contact support to find out why and how to resolve it. Make sure you're visiting the correct Dreamji URL to avoid phishing sites.

Dreamji provides several tools to help you stay in control: deposit limits (daily, weekly, monthly), session time reminders, cooling-off periods (temporary account pause from 24 hours up to 30 days), and self-exclusion (permanent or long-term account closure). All tools are accessible from your account settings or through the Responsible Gaming page.

To self-exclude, go to your account settings and select "Responsible Gaming," then choose "Self-Exclusion." You can select a period ranging from 6 months to permanent closure. Once activated, self-exclusion cannot be reversed during the chosen period — this is intentional to protect you. You will not receive any promotional communications during your exclusion period. For immediate assistance, contact Dreamji support directly.

If you or someone you know needs help with problem gambling, the following resources are available in the Philippines:

• PAGCOR Responsible Gaming — The Philippine Amusement and Gaming Corporation provides responsible gaming guidelines and support resources for Filipino players.
• National Center for Mental Health (NCMH) — Offers counseling and mental health support across the Philippines.
• Dreamji Support — Our team can help you activate self-exclusion or deposit limits immediately. Reach us via in-app live chat, available 24/7.

For more details, visit our dedicated Responsible Gaming page.