Dreamji Privacy Policy

01 Introduction

Dreamji ("Dreamji," "we," "us," or "our") is committed to protecting the privacy and personal data of all users of the Dreamji online gaming platform at dreamji.net (the "Platform"). This Privacy Policy describes how Dreamji collects, uses, stores, shares, and protects your personal information when you access or use the Platform, register an account, make transactions, or interact with our services in any way.

This Privacy Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC) of the Philippines. By using the Dreamji Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

02 Data Controller

For the purposes of the Philippine Data Privacy Act of 2012, Dreamji acts as the Personal Information Controller (PIC) in respect of the personal data you provide when using the Platform. As PIC, Dreamji determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.

Where Dreamji engages third-party service providers to process personal data on its behalf (for example, payment processors, KYC verification providers, and analytics platforms), those third parties act as Personal Information Processors (PIPs) and are bound by data processing agreements that require them to process your data only on Dreamji's instructions and in accordance with applicable data protection law.

03 Personal Data We Collect

Dreamji collects the following categories of personal data from users of the Platform:

3.1 Identity and Contact Data

• Full legal name as it appears on your government-issued ID
• Date of birth
• Gender (where provided)
• Registered mobile number
• Email address
• Residential address (province, city, barangay)

3.2 Identity Verification (KYC) Data

• Copies of government-issued photo identification (e.g., Philippine passport, SSS ID, UMID, PhilSys national ID, driver's licence, or PRC ID)
• Proof of address documents (e.g., utility bills, bank statements, or barangay certificates)
• Selfie photographs submitted for liveness verification
• Payment method ownership documents (e.g., GCash or PayMaya account screenshots)

3.3 Financial and Transaction Data

• Deposit and withdrawal transaction records, including amounts, timestamps, and payment method references
• GCash, PayMaya, BPI, BDO, and Metrobank account reference details (name and partial account identifiers only — full account numbers are not stored by Dreamji)
• Bonus and promotional credit history
• Account balance history

3.4 Gaming Activity Data

• Game session logs, including games played, wager amounts, win/loss records, and session duration
• Responsible gaming settings and self-exclusion records
• Bonus usage and wagering progress data

3.5 Technical and Device Data

• IP address and approximate geolocation derived from IP
• Device type, operating system, and browser information
• Cookie identifiers and session tokens
• Login timestamps and access logs

3.6 Communications Data

• Records of your communications with Dreamji support, including live chat transcripts and support ticket history
• Feedback, survey responses, and complaints submitted to Dreamji

04 How We Collect Your Data

Dreamji collects your personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated collection: Technical data collected automatically when you access the Platform, including IP address, device data, and cookie-based identifiers.
• Third-party sources: Identity verification data returned by our KYC service providers; fraud and AML screening data from compliance databases; payment confirmation data from GCash, PayMaya, and banking partners.

05 Purpose of Processing

Dreamji processes your personal data for the following purposes:

06 Legal Basis for Processing

Dreamji processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform our contract with you, including account management, KYC verification, and transaction processing.
• Legal obligation: Processing required to comply with applicable laws and regulations, including anti-money laundering (AML) obligations, age verification requirements, and regulatory reporting duties.
• Legitimate interests: Processing carried out for Dreamji's legitimate business interests, including fraud prevention, platform security, and service improvement, where such interests are not overridden by your rights and freedoms.
• Consent: Processing based on your freely given, specific, and informed consent, including the sending of marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

07 Data Sharing and Disclosure

Dreamji does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the stated purpose:

7.1 Service Providers and Processors

Dreamji engages trusted third-party service providers who process personal data on our behalf, including KYC and identity verification providers, payment processors (GCash, PayMaya, and banking partners), cloud hosting and infrastructure providers, customer support platform providers, and analytics service providers. All such providers are bound by data processing agreements and are prohibited from using your data for any purpose other than providing services to Dreamji.

7.2 Regulatory and Law Enforcement Authorities

Dreamji may disclose personal data to government agencies, regulatory bodies, or law enforcement authorities where required to do so by applicable law, court order, or regulatory directive. This includes disclosures to the National Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), and other relevant Philippine government bodies.

7.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of Dreamji's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the applicable privacy terms of the acquiring entity prior to the transfer taking effect.

08 Cookies and Tracking Technologies

The Dreamji Platform uses cookies and similar tracking technologies to enhance your experience, maintain session security, and analyse Platform usage. A cookie is a small text file placed on your device when you visit the Platform.

8.1 Types of Cookies Used

8.2 Managing Cookies

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling strictly necessary cookies may affect the functionality of the Dreamji Platform, including your ability to log in and maintain a secure session. Dreamji does not respond to browser "Do Not Track" signals at this time.

09 Data Security

Dreamji implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security measures include:

• Encryption: All data transmitted between your device and the Dreamji Platform is encrypted using TLS (Transport Layer Security). Sensitive data at rest, including KYC documents and financial records, is encrypted using AES-256 encryption.
• Access controls: Access to personal data is restricted to authorised Dreamji personnel and service providers on a strict need-to-know basis. All access is logged and audited.
• Two-factor authentication: Dreamji supports and encourages the use of two-factor authentication (2FA) for all player accounts to reduce the risk of unauthorised access.
• Regular security assessments: Dreamji conducts regular vulnerability assessments and penetration testing of its Platform infrastructure.
• Incident response: Dreamji maintains a data breach response plan. In the event of a personal data breach that poses a risk to your rights and freedoms, Dreamji will notify the National Privacy Commission and affected users within 72 hours of becoming aware of the breach, as required by law.

10 Data Retention

Dreamji retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulation. The following retention periods apply:

Upon expiry of the applicable retention period, Dreamji will securely delete or anonymise your personal data in accordance with its data disposal procedures. Data that has been anonymised is no longer considered personal data and may be retained indefinitely for statistical and analytical purposes.

11 Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by Dreamji:

• Right to be informed: You have the right to be informed about how your personal data is collected, used, and processed. This Privacy Policy fulfils that obligation.
• Right of access: You have the right to request a copy of the personal data Dreamji holds about you, along with information about how it is being processed.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data held by Dreamji. You may update basic account information directly through your account dashboard.
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to Dreamji's legal retention obligations.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests where you have grounds relating to your particular situation.
• Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe that Dreamji has processed your personal data in violation of the Data Privacy Act.

To exercise any of the above rights, please submit a written request through the live chat support feature in your Dreamji account dashboard. Dreamji will respond to all verified data subject requests within 30 calendar days of receipt. In complex cases, this period may be extended by a further 30 days, and you will be notified accordingly.

12 Children's Privacy

The Dreamji Platform is strictly intended for users who are 21 years of age or older. Dreamji does not knowingly collect personal data from persons under the age of 21. If Dreamji becomes aware that personal data has been collected from a person under 21, that account will be immediately suspended, the data will be deleted, and any funds held in the account will be dealt with in accordance with Dreamji's minor account policy.

If you are a parent or guardian and believe that your child has registered on the Dreamji Platform, please contact Dreamji support immediately through the live chat feature so that we can take prompt action.

13 Marketing Communications

With your consent, Dreamji may send you promotional communications about new games, exclusive offers, vouchers, and platform updates via SMS, email, or in-app notifications. You may opt in to marketing communications during registration or at any time through your account settings.

13.1 Opting Out

You may withdraw your consent to receive marketing communications at any time by:

• Updating your notification preferences in your Dreamji account settings
• Clicking the unsubscribe link in any marketing email sent by Dreamji
• Contacting Dreamji support through the live chat feature in your account dashboard

Opting out of marketing communications will not affect your ability to receive transactional communications related to your account, such as deposit confirmations, withdrawal notifications, and security alerts.

14 Changes to This Privacy Policy

Dreamji reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, Dreamji will notify registered users via their registered email address or through a prominent notice on the Platform prior to the changes taking effect.

The date of the most recent revision is displayed at the top of this Privacy Policy. Your continued use of the Dreamji Platform after any amendment constitutes your acceptance of the revised Privacy Policy. If you do not agree with the amended Privacy Policy, you must stop using the Platform and may request account closure through Dreamji support.

15 Contact and Data Privacy Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or Dreamji's handling of your personal data, please contact the Dreamji Data Privacy Officer through the live chat support feature available in your account dashboard. Our Data Privacy Officer will respond to all privacy-related enquiries within 5 business days.

For formal data subject requests or complaints, please submit a written request through your account dashboard. Dreamji's Data Privacy Officer is responsible for ensuring compliance with the Philippine Data Privacy Act of 2012 and for handling all data subject rights requests.

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. The NPC can be reached through its official government channels.